If you and/or your organization are frustrated about your digital – social media efforts and you’ve read through the material on our site, you’re probably asking how we can help you. Understanding what we can help you with, will provide you a basis for deciding whether to contact us for help.
What help can we offer you:
1. An overall assessment of your digital – social media efforts. This assessment includes understanding your mission – vision and your objectives and goals. Then we’ll review where you are at, what you’ve been doing, what is frustrating you, and what your competitors are up to concerning digital – social media.
2. Identify, categorize, and prioritize the key areas of digital – social media that are most relevant to carrying out and meeting your objectives and goals. One of the key failure points is spreading your efforts over too wide a scope, such as trying to be active on every social media channel that you can think of.
3. Create a monitoring and listening plan that will be part of a foundation for moving forward. This plan will include competitors and all your relevant audiences which can range from customers, competitors customers, influencers, media sources and more. By monitoring and listening you’ll gain insight concerning competitor weaknesses that you can exploit, stay current with customer service issues, and more strategic information.
4. Finally, working together to create a plan for leveraging digital and social media that fits your organization, budget, and constraints.
What we can not do for you:
Fix flawed structural issues beyond digital – social media. If you have poor management, lousy customer and employee relationship, and/or flawed internal structural issues, we can’t fix that. Those are fundamental organizational issues you’ll need to address. Without doing so you are simply playing with fire when it comes to digital – social media, as those problems will be amplified quickly and loudly without any control over it.
Run your day to day digital – social media activities. We can set it up, help you create a plan, and show you how to utilize it. But you or your staff will need to run the day to day activities. After all, how can a third party answer questions concerning what you do?
You and the personnel within your organization must be willing to learn and embrace digital – social media. If you are still in the command and control method of management, we can’t help you either.
Interested in contacting us, then visit our contact page.